Lawal

Hotel Operations Manager

Sokoto, NG.

About

Dedicated and ambitious professional with proven experience in hotel operations management, adept at overseeing daily activities, staff supervision, and implementing effective marketing strategies. Eager to leverage strong problem-solving and leadership skills to drive operational excellence, enhance guest satisfaction, and contribute to organizational growth.

Work

Imanix Guest In

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Manager

, , Nigeria

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Summary

Managed daily hotel operations, staff supervision, and customer acquisition strategies to enhance guest experience and drive business growth.

Highlights

Directed comprehensive daily hotel operations, ensuring seamless guest services and efficient resource utilization to maintain high standards.

Supervised and trained front desk staff, streamlining guest check-in and check-out procedures to enhance efficiency and guest experience.

Developed and implemented effective marketing strategies, contributing to increased customer acquisition and enhanced brand visibility for the hotel.

Managed vendor relationships and procurement of hotel supplies, ensuring optimal stock levels and cost-efficiency without compromising service quality.

Education

Mac Dave School

Kaduna, Kaduna State, Nigeria
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Secondary School Secondary Education

LGEA Kudenda

Kaduna, Kaduna State, Nigeria
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Primary School Primary Education

Languages

English

Yoruba

Skills

Data Analysis

Data Analyst.

Leadership

Team Leadership, Motivation, Goal Achievement, Inspiring Others.

Problem Solving

Conflict Resolution, Crisis Management, Issue Identification, Problem Identification.

Hotel Operations Management

Front Desk Management, Guest Services, Customer Acquisition, Operational Oversight, Staff Supervision.

Marketing Strategy

Marketing Development, Strategic Implementation, Customer Attraction.

References

Engineer Felix

CEO Imanix Guest In, Phone: 08033874963, Email: hello@reallygreatsite.com

omowunmi Lawal

Caterer, Phone: 07068138395, Email: NIL